About SBI
About SBI
Your trusted web & design expert!
At SBI, we know that small businesses need more than just great design — they need a partner who’s with them every step of the way. That’s why we take a project management approach to everything we do. From brainstorming the initial concept to delivering the final product, we’re there to guide you through the process and make sure everything runs smoothly. We believe in collaboration, communication, and delivering designs that fit your style, timeline, and budget.
What sets us apart is our dedication to personal service. When you contact SBI, you’ll be greeted by a real person who cares about your project. Contact us by phone, email, or text, we’re always ready to tackle those last-minute changes or after-hours requests. We remain available to our clients from project start thru project completion. Our team understands deadlines – you can relax and let SBI do the heavy lifting.
It is for these reasons, and many others, that the majority of our clients come to us as referrals from other satisfied clients – a vote of confidence that is much appreciated!
Why we are different
Working with some graphic design agencies can be a frustrating experience. SBI is focused on providing the best possible service with a team that’s responsive and easy to communicate with. At SBI, we believe that great service is just as important as great design. Here’s why:
Fast Responses Keep the Process Moving
In the fast-paced world of business, time is of the essence. Waiting days for a response can stall progress and cause unnecessary stress. That’s why we make it a priority to respond quickly to all client inquiries.
Flexibility for Last-Minute Changes
Business needs can change in an instant. Maybe you need a design tweak at the eleventh hour or a new graphic for an unexpected event. At SBI, we’re flexible and ready to accommodate last-minute requests.
No Automated Menus—Just Real People
We’ve all been there—calling a company and getting lost in an automated menu or sitting on hold for ages. Or maybe you are told you have to fill out a service ticket and wait 48 hours for an emailed response. SBI is different. When you call, you’ll speak to a real person who’s ready to help.
Building Long-Term Relationships
Responsive customer service isn’t just about handling individual projects—it’s about building relationships. When you feel heard and supported, it makes the entire design process more enjoyable and stress-free.
